As a side note, OWA is specific to Office 365 account, and website is specific to account. website to different recipients (such as Gmail, Yahoo). Try to use your accounts to send some test emails from OWA ( Outlook Web App) and It’s available for both to receive emails in Outlook desktop client and Outlook for Android, while it’s unavailable forīoth to send emails out. Based on your description, you have an Office 365 account and an account. Thank you for contacting Microsoft Forum Support. Am not an iPhone user but if everything was done normally, would only have needed to enter the email address/password If no error is encountered in step #6 - then at least the PC has been eliminated in all of this and the issue is the configuration on the iPhone.

#6 - Open Outlook and send an email message from each account - does an error occur?

#5 - Set the newly created profile as the default for the next time Outlook is opened #4 - Configure each of your email accounts by simply entering the email address/password for each email account #3 - With Outlook closed - open the Control Panel app to create a Outlook profile (do not delete the existing Outlook profile) #2 - Just to confirm, the reverse would also be true ( to your business account) - correctĭealing strictly with Outlook (desktop program) to send messages, if you do the following #1 - Using webmail (accessing your email account via your browser) - you can send from your business account to - that correct? So to eliminate as many things as possible - is the following summary correct The message I receive is ' delivery has failed to these recipients or groups. Where I am having the problem and for days since setting up my account is sending messages. Would be of value for anyone else reading this to be very clear as to how (from what program - Outlook desktop or your browser) you're sending a message from your computer and provide the exact error message exactly as presented in its entirety without any ' An email account can be configured in the Outlook desktop email client program. Realize they were two different programs. More specifically, not sure what you meant by ' I didn't the Outlook desktop program part of Office 365). Specifically, there's a difference between an (your email addresses) and an (i.e. Not going to pretend that I have an answer to your issue but to be honest, am not entirely sure I completely understand what you're explaining in terms of the exact sequence of events as in getting an error sending or receiving from what exactly The following is the list of MS Support numbers - select the one that applies to your region

Create microsoft account for office 365